Terms of service

Overview

This website is operated by Downshift Air. Throughout the site, “we,” “us,” and “our” refer to Downshift Air. By visiting our site or purchasing from us, you agree to these Terms of Service and our Privacy Policy.

Online store terms

You must be the age of majority in your province, state, or territory to purchase from this store. You may not use our products or services for any unlawful purpose or violate applicable laws.

Product information

We make reasonable efforts to display product descriptions, images, colours, pricing, and availability accurately. Actual appearance may vary by screen. We may update or discontinue products, prices, or promotions without notice.

Orders and payment

Submitting an order is an offer to purchase. We may accept, decline, limit, or cancel an order, including in cases of pricing errors, suspected fraud, or unavailable inventory. Payment must be authorized before an order is accepted. You agree to provide accurate billing, shipping, and contact information.

Shipping and delivery

Delivery dates are estimates and may be affected by carriers, customs, weather, or events outside our control. Any shipping charges, duties, or taxes shown at checkout are the customer’s responsibility unless stated otherwise.

Returns and refunds

Returns and refunds are governed by our Return and Refund Policy.

Product use

Follow all product instructions and stop using a product if it causes discomfort. Information on this website is for general educational purposes and is not medical advice. Downshift Air is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Intellectual property

All site content, branding, text, graphics, images, and designs are owned by or licensed to Downshift Air and may not be copied, reproduced, distributed, or commercially used without written permission.

Third-party services

Our store is hosted by Shopify and may use third-party payment, analytics, shipping, and marketing services. Those providers may have their own terms and privacy practices. We are not responsible for third-party websites linked from our site.

Disclaimer and limitation of liability

To the fullest extent permitted by law, the site and services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation. Downshift Air will not be liable for indirect, incidental, special, or consequential losses arising from use of the site or products, except where liability cannot legally be excluded.

Governing law

These terms are governed by the laws of Ontario and the applicable laws of Canada, without limiting any mandatory consumer rights that apply where you live.

Changes

We may update these terms by posting a revised version on this page. Continued use of the site after an update constitutes acceptance of the revised terms.

Contact

Questions about these terms can be sent to downshiftair@gmail.com.